Problem with HetrixTools
We have noticed that Germany - 2 was reported as down for approximately 5 hours.
The reason for this was not an actual server outage. Instead, our monitoring service (HetrixTools) did not receive any response from the server during that period, even though the server itself was online and functioning normally.
We are currently looking into why this false alert occurred to prevent similar issues in the future.
Thank you for your understanding.
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The reason for this was not an actual server outage. Instead, our monitoring service (HetrixTools) did not receive any response from the server during that period, even though the server itself was online and functioning normally.
We are currently looking into why this false alert occurred to prevent similar issues in the future.
Thank you for your understanding.
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